Claims / Faulty product

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Claim form

If you would like to claim faulty product that you ordered from us, please read the following information.

How to claim

  1. Read the complaint procedure.  
  2. Fill out the claim form and describe in detail the claimed defect. 
  3. Fully completed and signed claim form sent together with the goods and the original proof of purchase (invoice) as ordinary insured parcel (no cash on delivery) to the address below.  

PGF s.r.o. /
Seberíniho 6
821 03 Bratislava, Slovak Republic